Capture and import review
If a pasted recipe, shared page, or URL does not review cleanly, include the source type and where the review felt wrong. Do not send private credentials or paid recipe text.
Pint Prep support
Help for the recipe-to-freezer loop.
Use this page for product help, account questions, privacy requests, and feedback that should not go through the public form. Pint Prep support can help with recipe capture, saved recipes, freezer plans, texture logs, and private sync.
What to include
Send the smallest useful report.
Recipes and ingredient edits
For saved recipes, ingredient edits, macro estimates, or container-fit notes, include the recipe name, serving size, and the screen where the issue appeared.
Freezer and texture logs
For freezer plans and texture logs, include the recipe, freeze state, ready time, texture result, and any next-adjustment note you expected to see.
Account and privacy
For account, sync, export, deletion, or privacy questions, email from the address connected to the Pint Prep account when possible.